Hydro One's Time of Use Billing
February 28, 2011
By the middle of 2011, Hydro One expects to have all of its clients on the new Time of Use billing. The program charges different prices for hydro throughout the day and based on the time of year. Peak hours are the times when hydro is most in demand and the rate is 9.9 cents per kWh. Mid-peak times are 8.1 cents and off-peak times are 5.5 cents. The intention is for consumers to adjust their usage wherever possible in order to save money on each bill, however, most families are reporting an increase to their monthly hydro bills as a direct result of this new billing style.
We also recently saw an increase in the debt retirement section of our monthly bills, which was not completely off-set by the new Clean Energy Benefit, which provides up to 10% off the total charges. Thankfully, as we recently mentioned in a previous blog post the new LEAP program has also been launched to offer some relief to low-income consumers.
One of the factors we are not sure was considered prior to switching to Time of Use billing is that many low-income consumers work shifts, weekends and evenings making it that much more difficult for them to simply adjust their usage. Some people work multiple jobs just to make ends meet leaving them little ability to do their laundry for example when it is least expensive. Other individuals we have heard from live in shared housing and may only have access to these major appliances for their personal use on certain days or during specific times only, for example, not after 11pm, which may be when they are getting home from work.
We also recently saw an increase in the debt retirement section of our monthly bills, which was not completely off-set by the new Clean Energy Benefit, which provides up to 10% off the total charges. Thankfully, as we recently mentioned in a previous blog post the new LEAP program has also been launched to offer some relief to low-income consumers.
One of the factors we are not sure was considered prior to switching to Time of Use billing is that many low-income consumers work shifts, weekends and evenings making it that much more difficult for them to simply adjust their usage. Some people work multiple jobs just to make ends meet leaving them little ability to do their laundry for example when it is least expensive. Other individuals we have heard from live in shared housing and may only have access to these major appliances for their personal use on certain days or during specific times only, for example, not after 11pm, which may be when they are getting home from work.
Posted by Lindsay Jolly. Posted In : LIEN